24/7 Answering

To get started with our 24/7 telephone answering service, all we need from you is an understanding of your business’ needs, along with a few basic details. Once we have this information, setup is incredibly simple. It can be done one of two ways:

  1. Direct all inbound calls to Forest Call Handling: If you choose to use a number we provide, all of your inbound calls will come directly into our call centre first. Our operators will act as receptionists for your company, forwarding calls to your internal team where relevant.
  2. Divert calls when you need extra resource: If you would rather use your existing telephone number, we will give you a unique code that gives you full control over the calls for we answer for you. You simply choose the times and days when you would like to divert calls to our expert team.

With our support, you have access to hundreds of professional operators, or you can choose a smaller dedicated team to support your existing business framework. This includes an account manager that will ensure a seamless service to industry standards and guarantee a positive ROI.  We tailor our services to every business that we work with so you can be guaranteed to get a bespoke solution that works for you that we can promise isn’t used for any other client. Each business we work with is carried out with the customers 100% in mind.

How does the signup process work?

1. Signing up just takes a few minutes.

2. We will issue your unique DDI, allowing you to divert either your landline and/or mobile number to us.

3. Our experienced receptionists will answer your calls in your company name and following your pre-set call instructions.

4. We will then send you a message via email/SMS.

Registered Address: Warwick House, 116 Palmerston Road,  Buckhurst Hill, Essex, IG9 5LQ