Order Taking Telephone Services

Many online consumers still feel more comfortable using phones and speaking to someone before making a purchases. Forest Call Handling can assist, offering a 24-hour order taking support service that is critical to gaining more sales.

24-hour order taking gives any business a competitive edge. The ability to stay open for business when your competitors are closed means you have the upper hand for customer purchases.

We provide the following order taking and order management services:

  • We give you the ability to integrate FAQ’s helping our team fit seamlessly into your company
  • Order details can be forwarded via email for your internal payment processing if preferred
  • 24/7 support from a fully trained team
  • In the event of a call spike or seasonal uplift, you have a full team ready and waiting to support your staff with an increase in call volumes
  • Order payments can be taken via the merchant terminal of your choice or your own in-house system if you don’t have an online payment system yet – we can help with that too

Forest Call Handling is confident in its ability to handle all your order management needs to keep you ahead of the competition. Call us today on 0330 124 8888 to discuss your requirements.

Contact us to find out more today